1. Inform us via email before returning the items(s) for a refund. Include in your order number, name, contact number and also the reason of returning.
2. Re-pack the item(s) and seal it back in a proper packaging before sending it back to the below address via any of your desired courier company AT YOUR OWN COST.
3. Please ensure the item(s) you wish to return is in its original packaging (sealed and unopened) upon returning.
4. Your refund will be processed within 7 BUSINESS DAYS upon us receiving the returned item(s) back in our warehouse.
5. Refund amount will be based on your purchased price (after promotions,discounts and rebates)

i) The returned product(s) purchased was bought during sale period with a promotional price.

ii) The returned product(s) is not in the original sealed packaging

iii) The returned product(s) is not tally in accordance to your order invoice

iv) The returned period have exceeded the stipulated timeline given.